Set Up Your Users
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WELCOME!
We recommend you log into your MySpinify account and follow along while you complete your course.
Learning Outcomes
By the end of this course, you'll understand how to:
- Create Users in Spinify
- Customize your Users
- Bulk Upload Multiple Users
and - Remove Users
We estimate this course will take you approximately 10 minutes to complete.
And don't forget! There will be a knowledge check towards the end of the course - so make sure you're paying attention along the way. 😉
Let's begin by adding in your Users. You'll need to create a Spinify user for any person you want to partake in your Competitions. This could be in an admin, player, or fan capacity.
If you've got quite a lot of users to add or need to increase your seat count, don't worry, we'll cover bulk uploads and Seats in our Other Handy Tips section.
For now, start by following the steps in the tutorial below and learn how to create an individual user.
9 STEPS
1. Adding Users into Spinify is easy! The first step is to click the Users Icon.
2. Next click Add User.
3. Type in the users' first and last name and their Nickname, if they have one. Add their birthday too, if you know it, they'll receive a special shout out on their big day
4. Enter their Email Address.
5. Click License and select Admin, Player or Fan.
6. Click Send invitation email to user to ensure they receive their email invitation
7. Click Add User
8. You're all done. Easy right?!
9.
Here's an interactive tutorial
https://www.iorad.com/player/1942857/How-to-add-Users-in-your-MySpinify-Account
💡Keep in mind... Integrations require your users to have the same email in MySpinify as they do in your chosen integrations.
Unsure which license to choose? See your three options below:
Admin - Admins have the same privileges as players! But they can also create new competitions and turn features on and off.
Player - Players can participate in Competitions and can also use the phone app.
Fan - Fans are view-only participants. They can be added to competitions for visibility but can't participate in them.
Ensure no one misses their Spinify invitation again!
Want to make sure every new user gets their Spinify invite automatically—whether added manually, via CSV, or even through your Salesforce integration?
There’s a checkbox for that! 
Here’s how to turn it on:
- Click your User Menu (top right)
- Go to Settings → Company Settings
- Scroll down and check “Send user invitation emails when new users are created”
That’s it! One simple setting = smoother onboarding for everyone.
No users left behind. No extra steps. Just instant access. 
Turn it on today and get your team in the game faster! 
Got a lot of users? We got you!
We have an easy-to-use bulk CSV upload option to populate the users in your Spinify account. Follow the steps in the video below to bulk upload your users.
6 STEPS
1. From the Users page, click on the vertical dots at the top right.
2. Click Upload CSV.
3. Download the CSV template. We want to make it as easy and worry-free as possible, our template will make sure you're using the correct format when you upload your users.
4. Fill in and save the template and then either drag and drop your file into the page or click UPLOAD CSV FILE
5. Click Upload.
6. and VOILA! You're all done!
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **https://www.iorad.com/player/1942863/My-Spinify---How-to-bulk-upload-Users-in-MySpinify
ℹ️CSV File date format
Please ensure the dates on your CSV File are in DD/MM/YYYY format; otherwise, we can't validate your data.
😱Don't Panic!!
Bulk upload isn't an instant process. Please give it a few minutes to get your users nice and cozy in Spinify. You can refresh your page to show you the latest added users in your account.
Exhausted your Seat count? Totally no issue!
If you have already allocated the maximum amount of allowed seats, you can increase the seats subscribed to your account so that you can add additional Players and Admins.
Simply click the "Add Seats" button on your Users page to edit your subscription.
Then follow the prompts to increase your seat count and process your payment!
Need to remove a user? No problem!
Simply, click on the trash button on the right side of the table on their row and select "Delete"
Uploaded your entire address book by mistake? That's no worries either!
While we don't currently have a bulk delete option, if you did accidentally import a large number of users, please reach out to our support team via chat! While on chat, you can send us a list of email addresses of the unwanted users, and we'll take care of removing them for you!
Now that you've created your users, it's time to select an Avatar!
You can:
📸Upload a photo
🧑💻Choose from one of 160+ pre-made avatars
OR
🙌 Keep the default Avatar assigned to the user at the time of set-up.
You can also select an avatar at the time of creating your users.
Your users can update their avatars at any time through the phone app. So don't worry if you've mixed up red-haired Dianne with brown-haired Debbie.
Do your users have a Nickname?
Take personalization up a notch by setting their nicknames to appear onscreen whenever they achieve a milestone!
🔊You can also choose an Alert Sound for your user!🔊
We recommend choosing a custom sound, as this will personalize the experience for your users.
ℹ️Too much pressure?
No worries! A default achievement sound will be used if you don't upload one, and you can always add sounds later.
If you have speakers attached to your TV, it will play whenever the user earns an achievement, such as closing a sale!
RESULT:
You Passed! Excellent Job!
Your score:
Let's see how you did...
- 1. Question 1
- Answer 1
- 2. Question 2
- Answer 1
Great work! You paid close attention, and now your hard work has paid off!
STATUS:
Awaiting Review
Your quiz submission has been received and is awaiting instructor review. You will be notified once your submission has been graded.
Thank you for completing the quiz. Your instructor will review your answers and provide feedback soon.
RESULT:
Uhoh! Time For More Study!
Your score:
Let's see how you did...
- 1. Question 1
- Answer 1
- 2. Question 2
- Answer 1
It looks like you didn't pass this time. That's okay, though. Swing back through the content and try again.
Resources
Here are some additional resources that you might find helpful:
How to Add a User (Including Mapping Users to External Apps)
